Find out what our people say about working for the board

People profiles

Manager, Civil Finance Department

Assistant manager

"I've been with the Legal Aid Board for over 20 years and have really enjoyed my time here. My first job was as an admin assistant in Treasury, and from there I progressed my way up through the organisation. I became a collector then a deputy team leader, then a team leader and then to my current role as assistant manager.

I'd say the reason I've been with the organisation so long is down to the fact that I find the work really interesting. It's very varied and is generally a great place to work. I like that every day is different and you often have to juggle lots of different tasks at once. My job certainly keeps me on my toes."

Collections Officer

Collections Officer

"I first joined the Legal Aid Board because I wanted to be part of an established organisation that would make the most of my experience. I've been here two years now and I'm pleased to say the role has exceeded my expectations.

I like the fact that it's very varied and every day brings something different. I also enjoy working with my team and I'd say our work environment is a really positive one."


Board Solicitor

"I started with the Legal Aid Board six years ago. I was looking for a job which would be rewarding and interesting, but would also allow some flexibility, so I could fit my job around my family. And that's what the Board offered.

I've found the work to be varied and interesting. We see applications in a wide variety of cases and the work is often topical. Many issues that we consider are reported in the media and it's hugely interesting being involved in the decision making."

Team Leader, Accounts Verification Unit

Team Leader, Accounts Verification Unit

"In 1990 I moved to Edinburgh and was looking to secure employment. I had previously worked in both the private and public sector and enjoyed office work, so when I came across an opportunity at the Legal Aid Board, I decided to go for it.

Altogether I've been here for just over sixteen years. After thirteen and a half years I decided I wanted to try something different. I worked elsewhere for three years then re-applied with the Board.

I was pleased to come back. The department I work in now was new when I joined and we inherited various projects, so I had to get up to speed with things very quickly. And I enjoyed that. I'd say the other things I like about the Board are my team and colleagues throughout the organisation. Plus the fact, there's never a dull moment."

Assistant Manager of IS

Assistant Manager of IS

"Like many people here, I've been with the Legal Aid Board for over a decade, seventeen years in fact. I first applied for a job at the Board because I'd heard it was a great place to work, and I've not been disappointed.

I like that I'm kept busy and the work is challenging. I also enjoy the fact that I'm continually learning. I get to learn about everything from managing people to new technology. I suppose my biggest challenge is ensuring the continuous operation of the Board's systems, not to mention keeping our customers happy at all times."

Deputy Team Leader, Criminal Accounts

Deputy Team Leader, Criminal Accounts

"Prior to joining the Legal Aid Board 12 years ago, I worked in an insurance company. I wanted a change of direction and the Board offered that.

I think everyone here enjoys the fact that the work is very varied, I know I certainly do. No two days are the same, and that's great. I suppose the biggest challenge in my role is the need to meet deadlines. It's also down to me to make sure team morale is high, so I do my best to make sure everyone is happy and positive in their roles."